1. Introduction
This Privacy Policy explains how Cove and Cooper (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use our websites, services, and products.
This website is operated by Cove and Cooper AS, a Norwegian company (organisation number 937723156) based in Stavanger, Norway. We also work through offices in Cologne, Germany and West Perth, Australia. We are committed to protecting personal information and complying with the EU General Data Protection Regulation (GDPR) as it applies in Norway, and with other applicable laws where we operate or offer services, including the Australian Privacy Act 1988.
2. Data Controller
The data controller for the processing of personal information described in this Privacy Policy is Cove and Cooper AS, organisation number 937723156, Prof. Olav Hanssens vei 7A, Stavanger, Norway. Email: contact@coveandcooper.com.
Where we engage third parties to process personal information on our behalf, those parties act as data processors (or equivalent) and are bound by contractual obligations to process personal data only in accordance with our instructions and applicable data protection laws.
3. Website Storage and Third-Party Resources
This website uses Google Analytics only if you accept it in the cookie banner. It uses no advertising or anti-spam cookies.
3.1 Language preference
- Remember the selected EN, DE or NO language
- Store the preference only in your browser’s local storage
- Avoid sending the preference to Cove & Cooper
You can clear this preference through your browser’s site-data or storage settings. Clearing it resets the website language to the browser or default selection.
3.2 Google Analytics (only with your consent)
If you click “Accept”, we load Google Analytics 4 (Google Ireland Limited) to count visits, see which pages are read and which links (email, phone, LinkedIn) are used. Google sets first-party cookies (_ga, _ga_*) that last up to 2 years. Google signals and ad personalisation are switched off, IP addresses are not stored by Google Analytics 4, and the data is not used for advertising. Google may process data in the United States under the EU–US Data Privacy Framework. Our legal basis is your consent (GDPR Art. 6(1)(a)).
If you click “Decline”, or make no choice, Google Analytics is not loaded and no analytics cookies are set. Fonts, images and videos are served from our own web host.
3.3 Changing or withdrawing your consent
You can change your choice at any time with the “Cookie settings” link in the footer of every page. Declining removes the Google Analytics cookies. Your choice is stored in your browser’s local storage under the name “cove-consent”.
4. Information We Collect
4.1 Information you provide to us
The online contact form is currently inactive. If you contact us by email or phone, you may provide personal information such as your name, contact details and message content.
4.2 Technical server information
- IP address processed by the hosting provider for delivery and security
- Device type and browser information
- Requested pages, request time and referring page where available
- Security, availability and error-log information
4.3 Information from third parties
If you have accepted analytics cookies, we receive aggregated usage reports from Google Analytics. We do not receive data from advertising partners. Our hosting provider may process limited technical information needed to deliver the website.
5. How We Use Personal Information
- Provide and operate our website and services
- Respond to enquiries and communicate with you
- Maintain website availability and security
- Operate language preference and essential site functions
- Maintain necessary business and correspondence records
- Comply with legal obligations
Where required by law, we rely on appropriate legal bases for processing, such as consent, contractual necessity, legal obligations, or legitimate interests.
6. Marketing Communications
If you have an existing relationship with Cove and Cooper, we may send you marketing communications in accordance with applicable law. Where required, we will only send marketing communications with your consent.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
7. Sharing and Disclosure of Information
We may share personal information with service providers, partners, affiliates, or authorities where required by law. Personal information is shared only as described in this Privacy Policy and subject to appropriate safeguards.
We do not sell personal information.
8. International Data Transfers
Cove and Cooper operates globally. Personal information may be transferred to, stored in, or processed in countries other than your country of residence. Where required by law, we ensure appropriate safeguards are in place for international data transfers.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to access, correct, or delete personal information, object to or restrict processing, withdraw consent, or request data portability.
11. Children’s Privacy
Cove and Cooper does not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website with the revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Email: contact@coveandcooper.com
